Contact Us          Submit a News Story          News Archives          Home
   

Google
E-Commerce News

Amazon.com builds and launches new Web site

January 5, 2007

Amazon.com has built and launched a new website that specializes on selling handbags and shoes, marking the first time the Web shopping powerhouse has launched a new online brand. Amazon has quietly started testing www.endless.com last month.

Amazon's new site features 250 brands and 15,000 styles and dangles an unusual offer in the eCommerce world: free overnight shipping.

Steven Goldsmith, v.p. of apparel and accessories for Amazon.com and v.p. of Endless.com said Amazon's inspiration for Endless.com came from the company's customers themselves.

Shoppers looking for accessories said they wanted speedier service and were particular about how they search online for such items as only brown handbags and Donald Pliner boots with a particular heel height, added Goldsmith.

"We started with a blank sheet of paper. We then added the customers and worked backwards," said Goldsmith, who declined to discuss sales goals. Amazon.com began selling handbags and shoes a little less than five years ago.

Goldsmith said that Endless.com, which uses Amazon's distribution centers, developed a different navigational search engine, allowing consumers to shop by price, style, brand, size and color all at the same time or separately.

The site also allows shoppers to zoom in on details of the product. Based on consumer feedback received so far, Endless.com also plans to allow consumers to shop by heel height, Goldsmith said.

Endless.com is also aiming to differentiate itself by providing other services. If a customer finds another site that offers a lower price within two weeks after the date Endless.com ships an order, the company will refund 110 percent of the difference. And if Endless.com lowers the price on its own site within 14 days of the shipment date, it will refund the customer 110 percent of that difference, as well.

Endless.com is aiming to make a dent in an increasingly competitive online handbag and shoe market.

The online shoe category in particular, once dismissed by naysayers as difficult to market, has become extremely hot, attracting newcomers such as Gap to the field.

Online shoe sales were estimated to reach US$2.9 billion in 2006, and are expected to almost double to $5.7 billion by 2011, according to Forrester Research.

In November, Gap officially launched a new online shoe site called Piperlime. Meanwhile, established rival Shoemall.com has redesigned its Web site to make it more user friendly, while online shoe leader Zappos.com has expanded into other accessories such as handbags and, most recently, eyewear.

Goldsmith said that handbags and shoes have been "very popular" on the regular Amazon.com site.

As with some of its rivals, Endless.com offers 24-hour customer service, free return shipping, and up to 365 days to return items.

The new site's free overnight shipping on the next business day is unusual and should give it a big competitive advantage, according to Heather Dougherty, an analyst at Nielsen//NetRatings. Rivals Zappos.com, Piperlime.com and shoemall.com all offer free standard shipping.

"This is an interesting play by Amazon," said Dougherty. Still, Dougherty noted that a big challenge for Amazon.com will be "building a name for the site."

Goldsmith declined to talk about how Amazon is marketing Endless.com. The site does not make heavy reference to Amazon.com, though when shoppers are ready to buy, they can use their existing Amazon.com accounts.

Amazon.com does feature a link to Endless.com.

Source: eCommerce Times



Advertise on E-Commerce News

Advertise on E-Commerce News and increase your site's visibility while boosting your sales.

If you have a product or service that deals with the ecommerce or ebusiness field, advertising on E-Commerce News can bring you new sales leads and close new marketing channels. This news portal is read by over 25,000 people a week.

Businessmen and woman that either own an ecommerce website, an ebusiness franchise, a B2B commercial exchange or by people in all walks of life that need to keep abreast of this fast-changing field. For more information on the many advantages of advertising on our news portal or to request pricing information, please send us an email and a marketing representative will be glad to answer you promptly.

Contact | Submit News | News Archives | Home


Copyright E-Commerce News. All rights reserved.

 
Avantex offers professional Web hosting services at wholesale-only prices. Get the best Linux or Windows hosting package for your eCommerce website. Learn more by clicking here.